No camera video during conversation using SIP intercom stations

Symptoms

The intercom is online and connected; calls can be made, but there is no video signal.

Cause

Bug in Asterisk Connector v5.4.2

The disruption of the video signal is usally caused by a conflict in handling video and call recording. The intercom connector / asterisk connector needs to be updated / downgraded. 

Network Issue


Configuration Issue


How To

Update Asterisk connector to v5.2.3 or higher.


Revision #13
Created 2026-04-01 13:48:06 UTC by Stefan
Updated 2026-05-11 11:43:21 UTC by Rick