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Dail to multiple numbers - creating a dial sequence

Description

Dialing to multiple numbers in a nut shell

In CoCoS it's possible to configure calling to multiple intercom and phone-numbers in 3 different way's:

  1. Sequences
  2. Group call : first to answer
  3. Group call : conference call.

In addition to the calls, we also have all-call for and selective selective-call for PA systems.

Case description call sequence

A call sequence makes it possible to dial to multiple numbers one by one. Visualized a sequences looks like this:

 

 

How To

How to configure a sequence for a contact/firm or location in the CRM?
  
  
  
  
  
How to configure a sequence for a dialplan
  
  
  
  
 

References