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CoCoS Client requires login

CoCoS Troubleshooting

Symptoms A CoCoS Client isn't booting/is stuck on the login screen after boot. Related symptoms...

Updated 4 months ago by Stefan

How-to configure DTMF action

CoCoS How To

Description This guide describes how to configure a DTMF (Dual-Tone Multi-Frequency) action on a...

Updated 5 months ago by Rick

MOXA ioLogik Output control

CoCoS Use cases

Question or Case description This article describes how to configure and control outputs on Moxa...

Updated 5 months ago by Rick

Troubleshooting Call Recording Not Started Or Shown

CoCoS Troubleshooting

Symptoms Call recordings are enabled, but they do not appear in the call history. Related sympt...

Updated 5 months ago by Rick

Creating relations is blocked due to lack of delegation-rules/groups.

CoCoS Troubleshooting

Symptoms Creating a new relation (as system user/administrator) is blocked due to the lack of de...

Updated 6 months ago by Stefan

How-to configure outgoing call routes

CoCoS How To

Question or Case description To make outbound (external) calls through your PBX system, you need...

Updated 6 months ago by Rick

Analyzing and Resolving Call Failures

CoCoS Troubleshooting

Symptoms Calls made from an intercom (or a group of intercoms) consistently fail, or a call that...

Updated 6 months ago by André

Troubleshooting TLS Transport Registration Issues in Intercom

CoCoS Troubleshooting

Symptoms The intercom is correctly configured but fails to register with the server. Related sy...

Updated 6 months ago by André

Verifying Tag Functionality

CoCoS Troubleshooting

[  DRAFT EDITION  ]    

Updated 8 months ago by CoCoS Omniscient