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How-to start a packet capture

CoCoS Knowledgebase How To

Description This article explains how to start, stop, and download a packet capture within the C...

Updated 1 month ago by Rick

Calls Start but Only One Side Is Connected

CoCoS Knowledgebase Troubleshooting

Symptoms When starting a call, especially from a button, the call appears to connect, but: ...

Updated 1 month ago by Rick

CoCoS Client requires login

CoCoS Knowledgebase Troubleshooting

Symptoms A CoCoS Client isn't booting/is stuck on the login screen after boot. Related symptoms...

Updated 1 month ago by Stefan

SIP Intercom Calling via Dial Button (button.0)

CoCoS Knowledgebase Use cases

[  DRAF EDITION  ] Introduction It's possible to use a variaty of devices (sip endpoints) to pe...

Updated 2 months ago by Rick

How-to configure DTMF action

CoCoS Knowledgebase How To

Description This guide describes how to configure a DTMF (Dual-Tone Multi-Frequency) action on a...

Updated 2 months ago by Rick

MOXA ioLogik Output control via Script

CoCoS Knowledgebase Use cases

Please use the custom device type "Moxa ioLogik" instead. Introduction This use case describes ...

Updated 2 months ago by Rick

MOXA ioLogik Output control

CoCoS Knowledgebase Use cases

Question or Case description This article describes how to configure and control outputs on Moxa...

Updated 2 months ago by Rick

Troubleshooting Call Recording Not Started Or Shown

CoCoS Knowledgebase Troubleshooting

Symptoms Call recordings are enabled, but they do not appear in the call history. Related sympt...

Updated 2 months ago by Rick

Creating relations is blocked due to lack of delegation-rules/groups.

CoCoS Knowledgebase Troubleshooting

Symptoms Creating a new relation (as system user/administrator) is blocked due to the lack of de...

Updated 2 months ago by Stefan

How-to configure outgoing call routes

CoCoS Knowledgebase How To

Question or Case description To make outbound (external) calls through your PBX system, you need...

Updated 3 months ago by Rick

Analyzing and Resolving Call Failures

CoCoS Knowledgebase Troubleshooting

Symptoms Calls made from an intercom (or a group of intercoms) consistently fail, or a call that...

Updated 3 months ago by André

SIP Intercom Appears Registered But Is Not Available in CoCoS

CoCoS Knowledgebase Troubleshooting

Symptoms Your intercom looks like it’s working and says it’s registered, but in CoCoS it still s...

Updated 3 months ago by André

Troubleshooting TLS Transport Registration Issues in Intercom

CoCoS Knowledgebase Troubleshooting

Symptoms The intercom is correctly configured but fails to register with the server. Related sy...

Updated 3 months ago by André

Verifying Trigger Functionality

CoCoS Knowledgebase Troubleshooting

Symptoms Triggers are used to automate actions like opening a door or sending a notification — w...

Updated 3 months ago by André

Verifying Script Functionality

CoCoS Knowledgebase Troubleshooting

Symptoms A script fails to execute if there are syntax errors or runtime issues, such as missing...

Updated 3 months ago by André

Calls That Stay Open After Intercom Hang-Up

CoCoS Knowledgebase Troubleshooting

Symptoms When making a call between intercoms (usually from a substation to a main station), the...

Updated 3 months ago by André

Verifying DTMF Output Switching Functionality

CoCoS Knowledgebase Troubleshooting

Symptomes During a call, pressing the 1 key (or any other configured key) on the receiving phone...

Updated 3 months ago by André

CoCoS Scripting : PHP

CoCoS Manual CoCoS Programming

In CoCoS kunnen scripts worden ontwikkelt en worden uitgevoerd in diverse talen. Eén van deze tal...

Updated 3 months ago by André

What is CoCoS?

CoCoS Manual Introduction

The history of CoCoS Originally developed as a flexible tool to connect and control third-party ...

Updated 3 months ago by André

CoCoS Tag management

CoCoS Manual CoCoS System Configuration

Updated 3 months ago by André