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Symptoms When starting a call, especially from a button, the call appears to connect, but: The person who receives the call hears nothing from the person who started it. The person who initiates the call hears nothing at all. The conversation w...

Description This article explains how to start, stop, and download a packet capture within the CoCoS platform.A packet capture allows you to record network traffic so you can analyze protocols such as SIP and RTP. Packet captures are often used to diagnose ca...

Question or Case description This guide describes how to add an entry (relation) onto a SearchAndFind system. When a call is started, a dialplan/dialrule can be created, use to specify which contact (relation) needs to be called, for example based on a schedu...

Question or Case description This guide describes how to configure CoCoS in order to handle a buttonpress, received from an intercom-station. Based on the received buttonPress, a dialplan/dialrule can be created, use to specify which contact (relation) needs ...

Question or Case description This guide describes how to configure a relation/contact at CoCoS, so schedules or more advanced options can be used to create conditions based on which a call to a relation has to be forwarded elsewhere. The call to a relation ca...

System Requirements The performance and requirements vary per solution. Real-time industrial solutions require more performance then a simple local smal intercom server. The following system resources are used (or configured for virtual environments) for the ...

Symptoms The PC is using an full HD (1920x1080) image with 16:9 ration, but the image is presented on the BeeTronics display with an 4:3 ratio but using a fullHD resolution. Next to the incorrect presentation of the screen, A BeeTronics display (for example a...

This manual describes the steps to take to setup communication between S7 Install SCADA Export Tool  The scada export tool allows you to export connection data (certificate and – if wanted – tags). Install this tool before proceeding to the next part of the ...