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Symptomes During a call, pressing the 1 key (or any other configured key) on the receiving phone or intercom does not result in the expected behaviour, such as opening a door or gate. Details The issue occurs when using a DTMF action to switch outputs (such...

Introduction It's possible to use a variaty of devices (sip endpoints) to perform a post-dial action on available outputs via a web request. This use case describes how to configure a Commend intercom (ET908H/IM3) together with CoCoS when the intercom is used...

Symptoms A script fails to execute if there are syntax errors or runtime issues, such as missing variables or incorrect logic. It can also fail if the script is not properly triggered (e.g., a failure in a preceding action like a trigger or DTMF input), the ...

Introduction Using devices like the Commend ET908H and Command IM3, it is possible to perform a post-dial action on available outputs via a web request. This use case describes how to configure a Commend intercom (ET908H/IM3) together with CoCoS when the inte...

Please use the custom device type "Moxa ioLogik" instead. Introduction This use case describes how to configure a (CoCoS) script for controlling outputs on a MOXA ioLogik device. Step by step implementation To configure this use case, follow these steps: ...

Description This guide describes how to configure a DTMF (Dual-Tone Multi-Frequency) action on an intercom station. A DTMF action allows the system to respond to specific keypad input from the called party—for example, to trigger a script such as opening a do...

Description Dialing to a callgroup (multiple numbers in) a nut shell In CoCoS it's possible to configure calling to multiple intercom and phone-numbers in 3 different way's: Sequences Group call : first to answer Group call : conference call. In addi...

Description Dialing to a callgroup (multiple numbers in) a nut shell In CoCoS it's possible to configure calling to multiple intercom and phone-numbers in 3 different way's: Sequences Group call : first to answer Group call : conference call. In addi...

Introduction It's possible to use a variaty of devices (sip endpoints) to perform a post-dial action activating a call group or call sequence. This use case describes how to configure a call sequence and a call group by the press of a button. Preconditions ...

Symptoms Triggers are used to automate actions like opening a door or sending a notification — when they don’t work, it’s often due to incorrect conditions or misconfigurations. A trigger does not activate even when the expected conditions are met. ...