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5 total results found

CoCoS Client requires login

CoCoS Knowledgebase Troubleshooting

Symptoms A CoCoS Client isn't booting/is stuck on the login screen after boot. Related symptoms CoCoS client login screen CoCoS client not starting application How to login to CoCoS client at login screen. Details The issue can be recognized whe...

skill level
experienced
skill level
expert

Creating relations is blocked due to lack of delegation-rules/groups.

CoCoS Knowledgebase Troubleshooting

Symptoms Creating a new relation (as system user/administrator) is blocked due to the lack of delegation rules/groups. When trying to save the relalation, the following error comes up: 🇬🇧 English 🇳🇱 Dutch It's not possible to crea...

Article
Issue

How-to add an entry (relation) to SearchAndFind, including callHandling/forwarding

CoCoS Knowledgebase How To

Question or Case description This guide describes how to add an entry (relation) onto a SearchAndFind system. When a call is started, a dialplan/dialrule can be created, use to specify which contact (relation) needs to be called, for example based on a schedu...

How-to configure callHandling based on a received buttonpress from an intercom

CoCoS Knowledgebase How To

Question or Case description This guide describes how to configure CoCoS in order to handle a buttonpress, received from an intercom-station. Based on the received buttonPress, a dialplan/dialrule can be created, use to specify which contact (relation) needs ...

How-to configure alternate rules/forwards when dialing to a relation/contact.

CoCoS Knowledgebase How To

Question or Case description This guide describes how to configure a relation/contact at CoCoS, so schedules or more advanced options can be used to create conditions based on which a call to a relation has to be forwarded elsewhere. The call to a relation ca...