Advanced Search
Search Results
10 total results found
CoCoS Client requires login
Symptoms A CoCoS Client isn't booting/is stuck on the login screen after boot. Related symptoms CoCoS client login screen CoCoS client not starting application How to login to CoCoS client at login screen. Details The issue can be recognized whe...
Creating relations is blocked due to lack of delegation-rules/groups.
Symptoms Creating a new relation (as system user/administrator) is blocked due to the lack of delegation rules/groups. When trying to save the relalation, the following error comes up: 🇬🇧 English 🇳🇱 Dutch It's not possible to crea...
How to add an entry (relation) to SearchAndFind, including callHandling/forwarding
Question or Case description This guide describes how to add an entry (relation) onto a SearchAndFind system. When a call is started, a dialplan/dialrule can be created, use to specify which contact (relation) needs to be called, for example based on a schedu...
How to configure callHandling based on a received buttonpress from an intercom
Question or Case description This guide describes how to configure CoCoS in order to handle a buttonpress, received from an intercom-station. Based on the received buttonPress, a dialplan/dialrule can be created, use to specify which contact (relation) needs ...
How to configure alternate rules/forwards when dialing to a relation/contact.
Question or Case description This guide describes how to configure a relation/contact at CoCoS, so schedules or more advanced options can be used to create conditions based on which a call to a relation has to be forwarded elsewhere. The call to a relation ca...
Incorrect aspect ration BeeTronics screen
Symptoms The PC is using an full HD (1920x1080) image with 16:9 ration, but the image is presented on the BeeTronics display with an 4:3 ratio but using a fullHD resolution. Next to the incorrect presentation of the screen, A BeeTronics display (for example a...
No camera video during conversation using SIP intercom stations
Symptoms The intercom is online and connected; calls can be made, but there is no video signal. Cause Bug in Asterisk Connector v5.4.2 The disruption of the video signal is usally caused by a conflict in handling video and call recording. The intercom conn...
Sent data could not be applied onto this device
Symptoms When saving a device an error occures saying: "Sent data could not be applied onto this device", see also the example below: Affected CoCoS version(s) - CoCoS v5.1.0 Solved in CoCoS version: Not yet solved Details When saving a device, the err...
Pololu Maestro Controller not recognised by software
Symptoms Although the Pololu Maestro Controller is connected to the system (e.g., a CoCoS Client or Sealink Imager), the software on this system is unable to communicate with the servo controller. As a result, hardware control functions do not work (such as P...
Found and repaired missing configurations for '1' devices and/or trunks.
Symptoms Describe the symptoms in a single sentence readable for simple users and try to use words a user would search for. Related symptoms Add related symptoms, single sentences, in a list. This related symptoms can be used to create a higher hitrate on ...