CoCoS
Quickstart
System Requirements
The performance and requirements vary per solution. Real-time industrial solutions require more p...
How-to Install CoCoS v5 on Debian 12
This manual describes the installation process of CoCoS on Debian 12. Installation on other Linux...
How-to Install Debian 12 for CoSoS
Installation of Debian 12 Linux Source Image For installation normaly the Debian NetIso which c...
How-to Install Debian 13 for CoSoS
Debian 13 is not yet supported for CoCoS v5.
How-Tos
How to configure DTMF action
Description This guide describes how to configure a DTMF (Dual-Tone Multi-Frequency) action on a...
How to create a call sequence (Dial to multiple numbers)
Description Dialing to a callgroup (multiple numbers in) a nut shell In CoCoS it's possible to ...
How to create a call group (Dial to multiple numbers)
Description Dialing to a callgroup (multiple numbers in) a nut shell In CoCoS it's possible to ...
How to configure outgoing call routes
Question or Case description To make outbound (external) calls through your PBX system, you need...
How to start a packet capture
Description This article explains how to start, stop, and download a packet capture within the C...
How to configure callHandling based on a received buttonpress from an intercom
Question or Case description This guide describes how to configure CoCoS in order to handle a bu...
How to add an entry (relation) to SearchAndFind, including callHandling/forwarding
Question or Case description This guide describes how to add an entry (relation) onto a SearchAn...
How to configure alternate rules/forwards when dialing to a relation/contact.
Question or Case description This guide describes how to configure a relation/contact at CoCoS, ...
How to apply a theme to the CoCoS management Environment
Question or Case description CoCoS can use a customized theme for it's management. By default, t...
How to control an Output on a MOXA ioLogik using the CoCoS MOXA connector
Question or Case description This article describes how to configure and control outputs on Moxa...
How to control an Output on a MOXA ioLogik using a CoCoS Script
Please use the custom device type "Moxa ioLogik" instead. Introduction This use case describes ...
How to Control a Relay on a Commend ET908H SIP using a CoCoS Script
Case description To control an output on a Commend ET908H device we can use the Commend ET908H A...
Use cases
SIP Intercom Calling via Dial Button (button.0)
Introduction It's possible to use a variaty of devices (sip endpoints) to perform a post-dial ac...
Setup Commend ET908H or IM3 for dailing via CoCoS Call Handling (Button.0)
Introduction Using devices like the Commend ET908H and Command IM3, it is possible to perform a ...
SIP Intercom Calling to multiple targets (subscriber) by the touch of a button
Introduction It's possible to use a variaty of devices (sip endpoints) to perform a post-dial ac...
Troubleshooting
Calls That Stay Open After Intercom Hang-Up
Symptoms When making a call between intercoms (usually from a substation to a main station), the...
CoCoS Client requires login
Symptoms A CoCoS Client isn't booting/is stuck on the login screen after boot. Related symptoms...
Verifying DTMF Output Switching Functionality
Symptomes During a call, pressing the 1 key (or any other configured key) on the receiving phone...
Verifying Script Functionality
Symptoms A script fails to execute if there are syntax errors or runtime issues, such as missing...
Verifying Trigger Functionality
Symptoms Triggers are used to automate actions like opening a door or sending a notification — w...
Troubleshooting TLS Transport Registration Issues in Intercom
Symptoms The intercom is correctly configured but fails to register with the server. Related sy...
No camera video during conversation using SIP intercom stations
Symptoms The intercom is online and connected; calls can be made, but there is no video signal. ...
SIP Intercom Appears Registered But Is Not Available in CoCoS
Symptoms Your intercom looks like it’s working and says it’s registered, but in CoCoS it still s...
Analyzing and Resolving Call Failures
Symptoms Calls made from an intercom (or a group of intercoms) consistently fail, or a call that...
Creating relations is blocked due to lack of delegation-rules/groups.
Symptoms Creating a new relation (as system user/administrator) is blocked due to the lack of de...
Troubleshooting Call Recording Not Started Or Shown
Symptoms Call recordings are enabled, but they do not appear in the call history. Related sympt...
Calls Start but Only One Side Is Connected
Symptoms When starting a call, especially from a button, the call appears to connect, but: ...
Unstable Intercom Connection Despite Stable Network (Ping OK)
Symptoms The intercom device status continuously changes between "Available" and "Disconnected" ...
Intercom Not Registering (Device Not Available)
Symptoms The intercom device does not register in CoCoS and remains in a not available state. ...