How-to add an entry (relation) to SearchAndFind, including callHandling/forwarding
Question or Case description
This guide describes how to add an entry (relation) onto a SearchAndFind system. When a call is started, a dialplan/dialrule can be created, use to specify which contact (relation) needs to be called, for example based on a schedule.
Prerequisites
This page only convers adding relationships to an existing installation and therefore assume that a working SearchAndFind configuration (linked to a location) is already present in CoCoS.
How To
Prerequisites
| Step 1: Navigate to "Relationships / Relations". Optionally, when dealing with hierarchy, open the existing relation the relation to create belongs to. | |
| Step 2: Use the [ + ] button from the list (or sublist) in order to create a new relation. |  |
| Step 3: Fill in the fields like name, phonenumber and upload a logo/icon for the contact. |
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| Step 4: In section/tab "Topology", select which location(s) the relation has to be displayed. SearchAndFind devices configured/linked onto the same location, will display the associated relations for them. |
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Step 5 / Test: Navigate to "System / Devices" and open the SearchAndFind device(s) on which the relation should be displayed on.
In the tab "Relationships", the CoCoS management already displays which relations will be available to display. |
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| Step 6 / Test: In tab "General", use the "Test/Preview" link to view the SearchAndFind application. |
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Based on the example above, the relatinon "Company X" willl be called when it's being pressed/touched at the SearchAndFind application.Describe
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References
Describe where- to find external answers or extra information's