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Verifying Trigger Functionality

Symptoms

Triggers are used to automate actions like opening a door or sending a notification — when they don’t work, it’s often due to incorrect conditions or misconfigurations.

  • A trigger does not activate even when the expected conditions are met.

  • No expected action (e.g., door opening, message sending) occurs when a trigger action is executed (like a script).

  • Logs or UI show no sign that a trigger has fired.

Cause

Issues with triggers are likely caused by one or more of the following:

  • The trigger condition does not match the actual situation.
  • The trigger condition is misconfigured.
  • The trigger action is misconfigured.

Solution / How To

Use the steps below to identify and resolve the issue.

1. Check if the trigger has executed

Go to the item your trigger is attached to (e.g., a tag).

 

Open the Triggers tab.

 

Look for the trigger in the list.

 

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Here you should see that the trigger was executed.

 

 

Confirm that the trigger has been executed. If not, refer to the appropriate article based on trigger condition:

 

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2. Verify the trigger condition

When the trigger was not executed, ensure that the condition is actually being met.

 

If it's based on a tag value or state, double-check that the tag is updating correctly

 

For help verifying tags, see: Verifying Tag Functionality

3. Check the configured action

Open the trigger and go to the Action section.

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Verify that the correct action type is selected, and confirm that all required fields are properly filled in.

 

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To verify that the specified action functions correctly, check one of the following articles:

 


References

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