Recently Updated Pages
How-to configure alternate rules/forwards when dialing to a relation/contact.
Question or Case description This guide describes how to configure a relation/contact at CoCoS, ...
How-to add an entry (relation) to SearchAndFind, including callHandling/forwarding
Question or Case description This guide describes how to add an entry (relation) onto a SearchAn...
How-to configure callHandling based on a received buttonpress from an intercom
Question or Case description This guide describes how to configure CoCoS in order to handle a bu...
Setup Commend ET908H or IM3 for dailing via CoCoS Call Handling (Button.0)
Introduction Using devices like the Commend ET908H and Command IM3, it is possible to perform a ...
How-to start a packet capture
Description This article explains how to start, stop, and download a packet capture within the C...
Calls Start but Only One Side Is Connected
Symptoms When starting a call, especially from a button, the call appears to connect, but: ...
CoCoS Client requires login
Symptoms A CoCoS Client isn't booting/is stuck on the login screen after boot. Related symptoms...
SIP Intercom Calling via Dial Button (button.0)
[ DRAF EDITION ] Introduction It's possible to use a variaty of devices (sip endpoints) to pe...
How-to configure DTMF action
Description This guide describes how to configure a DTMF (Dual-Tone Multi-Frequency) action on a...
MOXA ioLogik Output control via Script
Please use the custom device type "Moxa ioLogik" instead. Introduction This use case describes ...
MOXA ioLogik Output control
Question or Case description This article describes how to configure and control outputs on Moxa...
Troubleshooting Call Recording Not Started Or Shown
Symptoms Call recordings are enabled, but they do not appear in the call history. Related sympt...
Creating relations is blocked due to lack of delegation-rules/groups.
Symptoms Creating a new relation (as system user/administrator) is blocked due to the lack of de...
How-to configure outgoing call routes
Question or Case description To make outbound (external) calls through your PBX system, you need...
Analyzing and Resolving Call Failures
Symptoms Calls made from an intercom (or a group of intercoms) consistently fail, or a call that...
SIP Intercom Appears Registered But Is Not Available in CoCoS
Symptoms Your intercom looks like it’s working and says it’s registered, but in CoCoS it still s...
Troubleshooting TLS Transport Registration Issues in Intercom
Symptoms The intercom is correctly configured but fails to register with the server. Related sy...
Verifying Trigger Functionality
Symptoms Triggers are used to automate actions like opening a door or sending a notification — w...
Verifying Script Functionality
Symptoms A script fails to execute if there are syntax errors or runtime issues, such as missing...
Calls That Stay Open After Intercom Hang-Up
Symptoms When making a call between intercoms (usually from a substation to a main station), the...